Legal
Account Deletion Policy
Published · Last updated: 19 July 2026
This Account Deletion Policy explains how you can request deletion of your RetailNode account and related personal data.
You may request account deletion from within the application settings where available, or by emailing support@retailnode.co.za from your registered email address.
After we verify your request, we will delete or anonymise personal account data within a reasonable period, subject to legal retention requirements.
Some business, billing, audit, or transaction records may be retained where required by law, accounting obligations, dispute resolution, or security purposes.
Deletion is generally permanent. If you only need temporary deactivation, contact support before requesting permanent deletion.
We will confirm when your deletion request has been completed or explain any lawful reason for delayed or partial retention.
If you have questions about this policy, email info@retailnode.co.za or support@retailnode.co.za.